With Support teams based in the EU, USA and China and an electronic tracking system for issues and requests, you get access to experienced support personnel and can keep track of issues through to resolution.
At Titian our customer services and support don’t stop after product installation.
After your system is installed and accepted, we provide training and support to ensure that you get the maximum benefit from your investment. We take support very seriously because it forms such an important part of the long-term relationship.
For more detailed information and guidance on using our online support system, please see the Titian Support Guide.